CV — Mark Wamwangi | Systems & Delivery Lead

Profile

Senior delivery leader with 8+ years shipping and steadying enterprise platforms across telco media, payments, travel, commerce, and data. Hybrid profile: owns multi-workstream programs (migrations, modernization, integrations) while staying hands-on with architecture, APIs, cloud, and data. Engineering background, with a clear focus on Technical Program Manager / platform delivery seats where I can own outcomes end-to-end (not slide-only PM work). Proven at scale — Safaricom Baze VOD, 100k+ DAU media platforms, ~90% downtime reduction, data platform consulting — and comfortable leading distributed teams and async EU stakeholders.

For recruiters

Targeting senior ownership roles (8+ years) — local Nairobi and remote (Africa / EU / global). Hands-on delivery leadership with an engineering background — focused on technical program ownership (TPM / platform delivery lead) where delivery outcomes are the job.

Titles I’m looking for: Technical Program Manager · Program / Delivery Lead · Platform / Systems Delivery Lead · Implementation Lead · Engineering Manager (platform teams)
Level & location: Senior / lead IC or people-lead hybrid · Nairobi on-site or hybrid · Remote-friendly where async is real
Industries: Telco & digital products · streaming / VOD · fintech & payments · travel & marketplaces · data platforms · digital agencies & SIs · NGOs with serious systems needs

Full engagement models & fit check: Partnerships

Selected outcomes

· Safaricom Baze — senior backend engineering and systems delivery for a national VOD product (via Big Bold Red)
· Viusasa VOD — backend and platform work on a high-traffic media product
· iVybe Africa / Standard Group — enterprise platform advisory for media VOD
· ~90% downtime reduction on a high-traffic media platform; restored release predictability
· 100,000+ DAU VOD platform operations (Royal Media Services)
· Arvocap Asset Managers — one-month data platform consulting engagement
· Citizen Duka — enterprise commerce CMS; payments, SMS, USSD integrations
· VFAW — remote systems support for Paris-based international NGO (Europe–Africa)

Experience

Safaricom — Baze (via Big Bold Red)

Recent / ongoing

Senior Backend Engineer · Systems & Platform Delivery

Brought prior media/VOD expertise into Safaricom’s Baze product — senior backend engineering plus delivery support across vendors, releases, and cross-functional stakeholders.

Arvocap Asset Managers

1 month

Data Platform Consultant

Time-boxed consulting on data platform delivery framing — priorities, ownership, and sequencing toward usable capability.

Viusasa

Oct 2023 – Nov 2024

Senior Systems & Program Delivery Lead

Multi-workstream programs; ~90% downtime reduction; Agile/Jira; infrastructure and release predictability.

Citizen Duka / Royal Media Services

Aug 2024 – Nov 2024

Program Delivery — Enterprise Commerce & Media

Enterprise e-commerce CMS; payments, SMS, USSD; change management and stakeholder alignment.

ViuTravel

Mar 2023 – Oct 2023

Platform & Systems Delivery Lead

Travel aggregation; payments, notifications, external APIs; cloud migration; async processing and monitoring.

Royal Media Services

Mar 2021 – Mar 2022

Software Engineer — Digital Platforms

VOD platform at 100k+ DAU; content, billing, analytics, DRM, data pipelines.

Viusasa

Nov 2019 – Mar 2022

Backend Engineer — Enterprise Media Platforms

Backend services for web/mobile; notifications, moderation, engagement; modernization and migration.

Consulting & advisory

· The Governors Camp — tourism systems integration & delivery consultancy
· iVybe Africa / Standard Group — enterprise platform advisory for media VOD
· Voices for Animal Welfare (VFAW) — remote systems & platform support (Paris HQ)

Core competencies

Program & platform delivery
Systems migration & modernization
Agile delivery (Jira, backlogs, sprints)
Stakeholder & change management
Vendor & third-party coordination
Payments, SMS, USSD, API integrations
Data platforms & data lakes
High-traffic media / VOD systems

Tools & environment

Jira, Agile/Scrum, documentation
AWS, Docker, CI/CD
PostgreSQL, Redis, messaging
APIs, enterprise integrations
Remote / async collaboration

Education

BSc Information Technology
Jomo Kenyatta University of Agriculture & Technology (JKUAT)

Languages: English (fluent), Swahili (native)

Case studies

Expanded write-ups: wamwangi.com/work

Metrics and outcomes describe past engagements in specific contexts and do not guarantee future results. Company names used descriptively; trademarks belong to their respective owners.