Commerce, travel, tourism

Citizen Duka · ViuTravel · The Governors Camp · VFAW

Products feel finished when the edges connect — payments clear, messages land, APIs behave, and tourism operators can run without guessing what the systems will do next.

Patterns: Payments · SMS · USSD · APIs · notifications
Domains: Enterprise commerce · travel · tourism systems
Also: Async remote with EU stakeholders

Three fronts, one skill

Integrations look different in every industry and feel the same underneath: third parties on their own calendars, failure modes nobody demoed in the sales call, and business teams who need a rollout story that isn’t written in JSON.

Citizen Duka / Royal Media

Program delivery for Citizen Duka enterprise commerce and media — CMS work with payments, SMS, and USSD in the path, plus change management so adoption didn’t die after go-live.

ViuTravel

Platform and systems delivery for travel aggregation: payments, notifications, external APIs, cloud migration, async processing, and monitoring. The kind of stack where one flaky partner can make the whole product feel broken.

The Governors Camp (tourism)

Consultancy for The Governors Camp in the tourism industry — systems integration and delivery support for a landmark tourism operation where guest experience depends on systems that just work in a remote, high-stakes environment. Not a SaaS demo room — real hospitality ops that can’t afford vague timelines.

VFAW — Voices for Animal Welfare

Remote systems support for a Paris-based international NGO bridging Europe and Africa — async collaboration, documentation, and operational continuity from Nairobi. Full story →

Partner takeaway

If your roadmap is blocked on channels, vendors, or tourism/hospitality systems that somehow never finish, I treat those as programs with owners, interfaces, and escalation paths — not as tickets hoping for luck.